FAQ
Frequently Asked Questions
Everything you need to know.
How long does shipping take?
Standard shipping takes 7–14 business days. Once your order is dispatched, you will receive a tracking number by email so you can follow your package every step of the way.
How do I use The Sculptor (Gua Sha)?
Apply 2 drops of The Ritual Oil to clean skin. Using gentle upward strokes, glide The Sculptor along your jawline, cheeks, and neck for 3–5 minutes. We recommend using it every morning for best results. For faster depuffing, use The CryoRoller first to prime the skin.
What is The Sculptor made of?
The AVELUNE Sculptor is crafted from surgical-grade stainless steel — the same standard used in medical instruments. Unlike stone tools, stainless steel stays cooler for longer, is non-porous and hygienic, never chips, and is built to last a lifetime.
What does The CryoRoller do?
The CryoRoller uses cryotherapy — targeted cold — to instantly reduce puffiness, tighten the look of pores, and activate circulation. Chill it in the freezer or fridge overnight and roll for 60 seconds each morning before your oil and gua sha. Results are immediate and visible from the first use.
How long until I see results?
Puffiness reduces from the very first use. For sculpting and contouring results — a more defined jawline, lifted cheekbones, and visible firmness — commit to daily use for 7–14 days. Consistency is where the real transformation happens.
What is The Morning Ritual set?
The Morning Ritual is our complete sculpting set: The CryoRoller, The Ritual Oil, and The Sculptor — everything you need for a five-minute morning ritual that leaves skin looking rested, lifted, and luminous. It is the ideal starting point for anyone new to AVELUNE.
Is it suitable for sensitive skin?
Yes. Stainless steel is hypoallergenic and non-porous — safe for all skin types including sensitive. The Ritual Oil is EWG Verified, fragrance-free, and structurally identical to skin's own sebum, making it extremely well-tolerated. Always use light pressure and apply oil before the gua sha.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your AVELUNE, contact us at support@avelune.com and we will make it right — no questions, no complications.