FAQ
Frequently Asked Questions
Everything you need to know.
How long does shipping take?
Standard shipping takes 7–14 business days. Once your order is dispatched, you will receive a tracking number by email so you can follow your package every step of the way.
How do I use the AVELUNE Gua Sha?
Apply a few drops of your favourite facial oil to clean skin. Using gentle upward strokes, glide the tool along your jawline, cheeks, and neck for 5–10 minutes. We recommend using it every morning for best results.
What is it made of?
The AVELUNE Sculpting Gua Sha is crafted from surgical-grade stainless steel. Unlike stone tools, stainless steel stays cooler for longer, is hygienic, non-porous, and built to last a lifetime.
How long until I see results?
Most customers report visible reduction in puffiness after the very first use. For sculpting and contouring results, consistency is key — commit to daily use for 7–14 days and you will see a meaningful difference.
Is it suitable for sensitive skin?
Yes. Stainless steel is hypoallergenic and suitable for all skin types, including sensitive skin. Use light pressure and always apply oil before use to protect your skin barrier.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your AVELUNE, contact us at support@avelune.com and we will make it right.