Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.

Shipping Times

We ship worldwide. Estimated delivery times:

  • United States: 7–14 business days
  • Canada & Europe: 10–18 business days
  • Rest of World: 10–21 business days

Once your order ships, you will receive a tracking number by email.

Tracking Your Order

All orders include tracking. Visit our Track Your Order page or click the link in your shipping confirmation email.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, contact us at support@avelune.com and we will investigate immediately.

Questions?

Email us at support@avelune.com — we respond within 24 hours.