Shipping policy

Shipping Policy

Thank you for shopping with AVELUNE. We are committed to delivering your premium skincare tools in a timely and secure manner.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping (United States)

• Standard Shipping: 5–8 business days
• Expedited Shipping: 2–3 business days

Shipping rates are calculated at checkout based on your location and order weight.

International Shipping We ship worldwide. International orders typically arrive within 7–21 business days depending on the destination country and customs processing times.

Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order at any time.

Delays AVELUNE is not responsible for shipping delays caused by carriers, customs, or circumstances beyond our control. If your order is significantly delayed, please contact us at support@avelune.us.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will work to resolve the issue promptly.